Contact Us

Got a question about one of our sweepstakes casino reviews, spotted something that needs updating, or want to flag a platform we haven't covered yet? This page explains the best way to reach Best Social Casinos and what you can expect from us once you do.

What we can help with

We built Best Social Casinos to give readers a clear, honest view of the sweepstakes and social casino space — including which platforms tend to offer stronger return-to-player rates on their slots, how their dual-currency models work, and where they stand on eligibility. If you're reaching out, the most common reasons readers get in touch are:

• Reporting outdated information — offer terms, editorial ratings, or eligible states can change without notice, and we rely on reader tips as well as our own checks to catch that
• Asking about a specific operator's Sweepstakes Coins redemption process, minimum thresholds, or identity verification steps
• Questions about how our editorial ratings are put together and whether commission plays any part in ranking
• Feedback on a review, a correction request, or a general comment on the site
• General questions about how the sweepstakes model works, including the no-purchase-necessary entry route

We're not able to give personal legal or tax advice about a specific redemption, and we can't intervene on your behalf in a dispute with an operator — for that, the platform's own support team and terms and conditions page are the right first stop.

Before you write in, a few things worth knowing

Because so many questions we receive are really about how sweepstakes casinos work day-to-day rather than about the site itself, it often saves time to check a few basics first:

How the dual-currency model affects your questions

Most of the platforms we cover — including those featured in our rankings such as Raging Bull, Magician Bet and Slots of Vegas — run on a two-currency system. Gold Coins are used for casual, play-for-fun spins and carry no cash value. Sweepstakes Coins (SC), often earned through free daily rewards, purchase bonuses, or a no-purchase mail-in alternative method of entry, can potentially be redeemed for prizes once a platform's minimum threshold and verification steps are met. If your question is about why an SC balance hasn't been redeemed yet, checking the operator's own redemption terms is usually the fastest answer.

Eligibility varies by state and by operator

We're often asked whether a specific site is "legal" in a reader's state. Sweepstakes casinos are not licensed the same way as regulated real-money casinos, and availability depends on individual state law as well as each operator's own decision about which states to serve. Laws in this space change fairly often, so we'd point you to the operator's current terms rather than give a blanket answer — and we'd encourage you to do the same before signing up anywhere.

Age requirements differ too

Some platforms set the minimum age at 18, others require 21 depending on the state or the operator's own policy. If your question is about whether you personally qualify, the operator's terms page will have the current answer for your state.

How our reviews and ratings are put together

A number of contact messages we receive ask how we arrived at a particular ranking or rating, so it's worth explaining briefly here. We assess platforms on factors readers actually care about when comparing sweepstakes casinos for game variety and RTP-relevant slot libraries: the size and mix of the game catalogue, the clarity of welcome offers and daily rewards, how straightforward the Sweepstakes Coins redemption process appears to be, and how transparent the operator is about eligibility and terms. Commission from affiliate partnerships, where it applies, never buys a higher position — a platform's rating reflects our assessment of its offering, not its marketing budget.

What happens after you contact us

1. We read every message and log any correction requests against the relevant review
2. Where a fact can be verified — an updated offer, a change to eligible states, a new redemption threshold — we update the page and note the fact-check date
3. General feedback and site suggestions are reviewed periodically as we plan future coverage
4. We don't share reader details with third parties, including the operators we review

Where else to look first

Depending on what you need, one of our other pages might answer your question faster than waiting on a reply:

• For details on who we are and how we approach reviews, see our About Us page
• If you're concerned about play habits, time spent, or spending on Gold Coin packages, our Responsible Gambling page has resources worth reading
• For the legal wording that governs use of this site, check our Terms and Conditions
• If you're specifically researching options for readers outside the US, our page on Non Gamstop Casinos UK 2026 covers that separate market

A quick note on what we're not

Best Social Casinos is an independent comparison and review resource. We don't operate any sweepstakes or social casino, we don't process deposits or redemptions, and we can't guarantee outcomes on any game — casino-style games always involve chance. If your message is really a support request for an account, a stuck redemption, or a payment issue, the operator's own customer support channel will be able to act on it directly in a way we can't.

Whether you're flagging an error, asking about how a specific offer works, or just want to tell us we got something right, we read every message that comes in and use it to keep this site accurate and useful.